Diana Tripac- Leading Community at Intercom, Advisory Board member at Bubbles ( The customer Community Platform for SaaS), Co-author, Community MBA holder. Professional background fully community-related, previously VP of Membership, Area Director and Club Coach at Toastmasters International, Membership Lead at the Open Data Institute, currently- Senior Community Program Manager at Intercom- fully relaunched the Intercom Community, doubled the membership number, user engagement and more. Areas of activity: Data, AI, ML. Main focus and passion- Leveraging the community as a powerful tool to help businesses grow and succeed.